Collins Street West, Victoria 8007 Australia
Monday - Friday 08:00-16:00
1800.899.900

Certification Program

Become a Certified Customer Experience Practitioner with CX Expert Asia

Unlock the Secrets to World-Class Customer Experience

At CX Expert Asia, we bridge the gap between your vision and your customer's emotions. Our comprehensive Customer Experience (CX) training program is designed to help you create a world-class customer experience blueprint, ensuring your customers remain loyal and engaged.

Why Choose Us?

  • Certified Training Program: Become a Certified Customer Experience Practitioner with the world's best customer experience training. Our program equips you with the knowledge and skills needed to excel in the field of CX.
  • Holistic Approach: Join us to re-design your Customer Experience Journey Mapping with a holistic approach. We consider every touchpoint to create seamless and personalized customer experiences.
  • Expert Guidance: Learn from industry leader A. Santhakumaran and benefit from two decades of expertise in advising multinational corporations on customer engagement strategies.

Why Customer Experience Matters

Today, customers demand greater personalization and have high expectations of products, services, and experiences. There are no shortcuts or magic tricks to gain a competitive advantage in the industry. Properly designed Customer Experience leads to:

  • Increased Loyalty: Customers stay loyal to brands that understand and cater to their needs.
  • Enhanced Satisfaction: Personalized experiences lead to higher customer satisfaction.
  • Business Growth: Satisfied and loyal customers drive repeat business and positive word-of-mouth.

Join Us and Transform Your Business

If you are ready to elevate your customer experience strategy and achieve lasting success, CX Expert Asia is here to help. Visit www.cxexpertasia.com to learn more about our programs and how we can assist you in creating a superior customer experience.

Certified Customer Experience Practitioner, World-Class Customer Experience, Customer Experience Training Program, Customer Experience Journey Mapping, Personalized Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Engagement Strategies, A. Santhakumaran, CX Expert Asia.

 

Wish to deliver top-notch customer experience Want to specialise and understand practice CX applications Eager to upgrade yourself for professional accreditation to be a Certified Customer Experience Practitioner

 

THIS IS FOR YOU!

You are the reason we created this program.

Our Customer Experience (CX) training program is designed with you in mind—to award recognition and opportunities for CX experts to leverage and advance to higher levels of expertise.

Unlock International Professional Competencies:

Upon completion of our program, you will acquire six international professional competencies that set you apart in the industry. These master-crafted trainings are exactly what you've been dreaming of.

Six Building Blocks of CX:

Transform your customer experience with our six essential building blocks, designed to deliver customer transformation that drives long-term competitive advantage.

Premier CX Certification:

The premier certification for the CX industry is yours to unlock right now! Our step-by-step program takes you from ZERO to HERO in just 2 days.

Join us and elevate your career in Customer Experience. This is your opportunity to gain the recognition and skills you deserve. Visit www.cxexpertasia.com to learn more and get started today.

Customer Experience Training, CX Certification, Professional Competencies, Customer Transformation, Competitive Advantage, Step-by-Step CX Program, International CX Certification, A. Santhakumaran, CX Expert Asia.

 

 

Customer Experience Strategy


Re-design your CX on a Digital Platform Future-Proof your business

Customer Understanding


Voice of Customer, Customer Insight & Learn to empathize with your customers
 

Human Centered Design


Experience Design, Improvement, Innovation & Deployment Strategies

Metrics, Measurement & ROI


Net Promoter Score (NPS), Customer Satisfaction Score (CSAT) & Customer Effort Score (CES)
 

Organizational Adoption & Accountability


Governance Model to elevate transformation

Customer-Centric Culture


Transforming from engineering mindset to customer-obsessed thinking